System Requirements

1. Hardware requirements
2. Software requirements

Hardware Requirements

Port Requirements

Software Requirements

Supported Platforms

• Windows 7
• Windows 8
• Windows 8.1
• Windows 10
• Windows 11
• Windows Server 2003
• Windows Server 2008
• Windows Server 2008 R2
• Windows Server 2012
• Windows Server 2012 R2
• Windows Server 2016
• Windows Server 2019
• Lync Server 2013
• Skype for Business Server 2015
• Skype for Business Server 2018

Supported Exchange Servers

• Exchange Server 2003
• Exchange Server 2007
• Exchange Server 2010
• Exchange Server 2013
• Exchange Server 2016
• Exchange Server 2019

Supported Browsers

• Internet Explorer 9 and above
• Firefox 45 and above
• Google Chrome 45 and above

Preferred screen resolution is 1024 x 768 pixels or higher.

Supported Databases

PostgreSQL (comes bundled with the product)

MS SQL

Port requirements

Exchange Reporter Plus uses port 80 for HTTP and port 443 for HTTPs communications.

Prerequisites

Before you configure a Microsoft 365 tenant, make sure that these prerequisites are satisfied:

• Make sure that you have a working internet connection and the required domains are not blocked by your firewall. Please refer to this table to know the entire list of domains to be allowed by your firewall.
• If you plan to install the product on a system running Windows 7 SP1 or Windows 2008 R2 SP1, make sure that you have Microsoft .NET version 4 and PowerShell version 5.1 installed in your system.
  • To check if Microsoft .NET Framework is installed, open Command Prompt from Run. Enter the following command reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\full" /v version. Check the displayed version. If the version 4 is not installed, install Microsoft .NET Framework 4 from here.
  • To check if PowerShell is installed, type PowerShell from Run. If PowerShell is installed, check for its version number by running the command $PSVersionTable. If the version is below 5.1 or if PowerShell is not installed, install PowerShell V 5.1 from here.

Other Software Requirements

For Exchange Server

• Install Windows Management Framework (which contains Windows PowerShell and Windows Remote Management).
  Note: In Windows Server 2008 R2 and above, Windows Management Framework is installed by default.
• Install Microsoft .NET Framework 3.5 Service Pack 1 or above.
• Install Microsoft Exchange Web Services Managed API 2.2.
• Install MAPI to extract mailbox size and content-related data for Exchange Server versions 2003 and 2007.
• Enable csCookie (refer to the Appendix for instructions).
• For mailbox and public folder content reports: The user account that you use to configure the Exchange server in Exchange Reporter Plus must have a valid mailbox that is not hidden from the global address list. The user must also have logged in to the mailbox at least once.
• Ensure there's a valid mailbox for MAPI Profile (applies only for Exchange Server 2003 and 2007 versions).

For Exchange Online

• Install the Azure Active Directory PowerShell module.
• Install the MSOnline PowerShell module.
• Install Microsoft Online Service Sign-in Assistant.

For Skype for Business

• Exchange Reporter Plus requires .NET Framework 3.5 Service Pack 1 for Skype for Business reporting.
• Exchange Reporter Plus supports Skype for Business reporting in the following platforms:
• Windows 7 and above
• Windows Server 2008 R2 and above

Appendix

Steps to enable csCookie

• Open the Run dialog box and enter inetmgr.
• In the left pane, navigate to the Machine Name → Sites.
• Click Default Web Site.
• In the middle pane, double-click Logging.
• In the right pane, under Actions, click Enable.
• For IIS 7 and above:
  • Under the Log File section, click Select Fields.
  • Check the cs(Cookie) box.
  • Click OK.
• For IIS 6:
  • Click Properties and go to the Advanced tab.
  • Check the cs(Cookie) box.
  • Click OK.

General domains

The general domains that must be allowed through the firewall are as follows:

1. *.zoho.com
2. *.manageengine.com
3. *.zohocorp.com
4. api.bcti.brightcloud.com
5. *.manageengine.jp (Only Japanese build users)
6. *.manageengine.cn (Only Chinese build users)