APM with Applications Manager
- What is APM?
- Application Observability
- Application Monitoring
- DevOps Monitoring
- Application Performance Monitoring
- Application Performance Management
Server Monitoring
- Windows Monitoring
- Linux Monitoring
- Linux Performance Monitoring
- Solaris Monitoring
- IBM AS400 Monitoring
- AIX Monitoring
- HP-Unix/Tru64 Unix Monitoring
- Hardware Monitoring
- FreeBSD Monitoring
- Mac OS Monitoring
- Novell Monitoring
Virtualization Monitoring
- Virtual Machine Monitoring
- VMware Monitoring
- Hyper-V Monitoring
- Hyper-V Cluster Monitoring
- RHV Monitoring
- KVM Monitoring
- Container Monitoring
- Citrix Hypervisor Monitoring
- Citrix Xenapp Monitoring
- Citrix Virtual Apps and Desktops Monitoring
- VMware Horizon Monitoring
- Dynamic Provisioning
- Oracle VM Monitoring
Converged Infrastructure
- Nutanix Monitoring
- Cisco UCS Monitoring
Cloud Monitoring
- What is Cloud Monitoring
- Serverless Monitoring
- Cloud Performance Monitoring
- Hybrid Cloud Monitoring
- AWS Monitoring
- AWS Performance Monitoring
- Google Cloud
- Oracle Cloud Monitoring
  - Oracle Autonomous Database Monitor
  - Oracle Cloud Storage Monitoring
- Azure Monitoring
- Microsoft 365 Monitoring
  - Microsoft Teams Monitoring
- OpenStack Monitoring
Database Monitoring
- Neo4j Monitoring
- Oracle Monitoring
- Oracle RAC Monitoring
- Oracle Multitenant Database
- SQL Monitoring
- SQL Server Monitoring
- SQL Performance Tuning
- SQL Server Performance Monitor
- SQL Anywhere Monitoring
- MySQL Monitoring
- Sybase Monitoring
- Sybase Replication Monitoring
- Db2 Monitoring
  - IBM Db2 Management
- IBM Informix Monitoring
- PostgreSQL Monitoring
- PostgreSQL Performance Monitoring
- Postgres Monitoring
- IBM DB2 for I Monitoring
- SAP MaxDB Monitoring
- MongoDB Monitoring
- Cassandra Monitoring
- Redis Monitoring
- CouchBase Monitoring
- Oracle NoSQL Monitoring
- SAP HANA Monitoring
- Apache HBase Performance Monitoring
- Memcached Monitoring
- Database Query Monitoring
- Dameng Database Monitoring
Big Data Monitoring
- Hadoop Monitoring
- Spark Monitoring
Application Server Monitoring
- Oracle WebLogic Monitoring
- Websphere Monitoring
- JBoss Monitoring
- Java Runtime Monitoring
- Tomcat Monitoring
- Microsoft .NET Monitoring
- Oracle AS Monitoring
- SilverStream Monitoring
- GlassFish Monitoring
- WildFly Monitoring
- Resin Monitoring
- VMware vFabric tc Server Monitoring
- Jetty Monitoring
- Apache Geronimo Monitoring
Web Server Monitoring
- Apache Server Monitoring
- IIS Monitoring
  - Microsoft IIS Monitoring
- Nginx Monitoring
- Nginx Plus Monitoring
- PHP Monitoring
- Elasticsearch Monitoring
- HAProxy Monitoring
- IBM HTTP Server Monitoring
- Oracle HTTP Server Monitoring
- Web Services Monitoring
Website Monitoring
- Website Performance Monitoring
- Website Monitoring Tools
- URL Monitoring
- Website Content Monitoring
- Web Page Analyzer
- Brand Reputation Monitoring
Digital Experience Monitoring
- Real User Monitoring
- Synthetic Monitoring
- Synthetic Web Transaction Monitoring
Web Application Monitoring
- User Experience Measurement
Middleware/Messaging Monitoring
- IBM WebSphere MQ Monitoring
- WebSphere MQ Message Broker
- Exchange Server Monitoring
- SharePoint Monitoring
- MSMQ Monitoring
- WebLogic Integration Server Monitoring
- Microsoft Lync Monitoring
- Microsoft BizTalk Monitoring
- Oracle Tuxedo Monitoring
- Azure Service Bus
- RabbitMQ Monitoring
- Kafka Monitoring
- Apache ActiveMQ Monitoring
Microservices Monitoring
ERP Monitoring
- SAP Monitoring
- Microsoft Dynamics CRM Monitoring
- Oracle EBS Monitoring
- Siebel CRM Monitoring
- Microsoft Dynamics AX Monitoring
- SAP Business One Monitor
- SAP Java Monitoring
Services Monitoring
- Active Directory Monitoring
- Oracle Coherence Monitoring
- Apache Solr Monitoring
- Ceph Storage Monitoring
- Zookeeper Monitoring
- Network Policy Server (NPS) Monitoring
- JMX Monitoring
- JMX consoles Monitoring
- SNMP Manager
- LDAP Monitoring
- DNS Monitoring
- FTP Monitoring
- Ping Monitor
- Script Monitoring
- File Monitor
- TCP/IP Port Monitoring
- Hazelcast Monitoring
- Istio Monitoring
Other Monitors
- ManageEngine ServiceDesk Plus Monitoring
- ManageEngine ADManager Plus Monitoring
- Web User Experience Monitoring
- Custom Monitors
Other Features
- Application Discovery & Dependency Mapping (ADDM)
- Business Service Management
- Fault Management
- Application Analytics
- User privileges
- SLA Management
- End User Monitoring
- Rest APIs
- Scalability
- Anomaly Detection
- Capacity Planning
Tech Topics
- Tuning your PostgreSQL Server
- What is DevOps
- What is Application Management
- Distributed Tracing
Industry Solutions
- Healthcare
- Banking
Alternative to
- Applications Manager as a New Relic Alternative
- Applications Manager as a Solarwinds SAM Alternative
Integration
- ManageEngine OpManager
- ManageEngine ServiceDesk Plus
- ManageEngine Analytics Plus
- ServiceNow
- Site24x7
- Slack Integration
- Prometheus Integration
Mobile Apps
- IOS App
- Android App
- Mobile Web Client

Applications Manager-ServiceDesk Plus Integration

While Applications Manager helps you keep all your apps and servers in check for any unexpected anomalies and alarms, ServiceDesk Plus gets your technicians instantly on an issue and brings down the mean time to resolve an issue. Let ITOM and ITSM collaborate and help you achieve more from your organization with this integration.

Sync your CIs with Applications Manager

The seamless two-way integration of ServiceDesk Plus with Applications Manager provides a visual map of your entire IT infrastructure & applications, by automatically discovering all the IT components in the configuration management database (CMDB) of ServiceDesk Plus and then creating dependencies amongst them in Applications Manager. Track all the configuration items (CIs) in your IT infrastructure, map relationships and predict the impact of CIs on your business, if any modification is made.

ManageEngine Applications Manager CMDB CI info

Faster troubleshooting with instant ticket logging and action

Automate the process of categorizing, prioritizing, and assigning tickets to technicians in ServiceDesk Plus from within Applications Manager. Create a ticket, track the change in status of the ticket, and all its updates until it is finally resolved. In Applications Manager, when a predefined condition for a particular monitor violates its threshold value, an alarm is instantly generated and consequently a configured action is executed.

With APM-SDP integration, configure this alarm action as a ticket action in Applications Manager and every time an alarm is raised

See it instantly get lodged as a ticket in ServiceDesk Plus and let your technicians take it from there!

Automated workflow to achieve more, faster.

With everything automated, forget about tracking your tickets manually all the time. Ensure no ticket is unattended. Ever.

Create new/ reopen a ticket when an alarm is raised for a previously closed ticket.
Close ticket/ update notes in ServiceDesk Plus when an alarm is cleared.
Update a ticket when there is a status change in alarms.
View request details from the Applications Manager console.

Integrate with ServiceDesk Plus On-Demand and ServiceDesk Plus MSP too.

ManageEngine ServiceDesk Plus (SDP) On-Demand is an online help desk software built on the ITIL framework with integrated asset management capability. ServiceDesk Plus MSP is a web based, ITIL-ready help desk software designed specifically for managed service providers. Cloud, on-premises or MSP, integrate your SDP deployments with Applications Manager today and resolve your IT performance issues effectively with quicker updates and better tracking. Let your APM personnel collaborate with your HelpDesk professionals to deliver better, faster and uninterrupted services to users.

If you haven't tried ServiceDesk Plus yet, you can do it now.

Download ServiceDesk Plus now