Download Upgrade Pack

Choose your upgrade path

Identify your build number and follow the sequence as given in the table below to move to the latest version (How can I find my Build number?)

How can I find the build number of OpUtils?

1. In the Web Client select the "Administrator" icon on the top of the page.
2. Search for the 'Build Number' among the product details listed.
3. Check the following image guide to locate the build number.

Steps to upgrade Version 8 build 80015 to Version 12 build 124196

Step 1: Backup OpUtils DB

1. Stop OpUtils Server
2. Open command prompt(Run as Administrator) OR Console(Root User) and invoke UpgradeToOpUtils12.bat/UpgradeToOpUtils12.sh as mentioned below from OpUtils/bin Directory
3. Invoke the script UpgradeToOpUtils12.bat || UpgradeToOpUtils12.sh which is located under OpUtils/bin Directory
   Syntax : UpgradeToOpUtils12.bat 1 <TargetDB>
   for ex:- UpgradeToOpUtils12.bat 1 mssql
   sh UpgradeToOpUtils12.sh 1 postgres
4. Backup will be located under OpUtils/bin directory
5. Copy the backup zip

Step 2: Restore Backup in OpUtils 12

1. Contact support and get the new license by sending old license.
2. Download and Install OpUtils 12. Hereafter service name will be ManageEngine OpManager.
3. Start OpManager new instance/service and wait for new UI, Login as default admin/admin.
   
   Login
   and check whether it is showing subnet(server belongs to)
   Do not forget to apply the license before restoring the data by Click on User (Top left corner) >> Register
4. After successful start and registered the license, Stop OpManager Service
5. Move the above OpUtils DB backup zip to OpManager/bin/ directory
6. If OpUtils 12 is in MSSQL setup, Ensure MSSQL Db Server is started and running
7. Invoke the script UpgradeToOpUtils12.bat || UpgradeToOpUtils12.sh Which is located under OpManager/bin/ directory
   
   UpgradeToOpUtils12.bat <Process Id> <TargetDB> <DB_Backup_zip>
   for ex:- UpgradeToOpUtils12.bat 2 mssql Backup.zip
   sh UpgradeToOpUtils12.sh 2 postgres Backup.zip
8. After successful completion of script execution, Start OpManager Service and check the new UI.

Note: Default admin account password will be reset to 'admin'. You can change it again after logging in.

PS: If any difficulties in upgrading please contact support.

If you are using a build earlier to 80000, contact Please enable Javascript to see the email address to upgrade to 80000 prior to installing this upgrade pack.

Instructions to upgrade build 5603 to 80015:

1. Shut down OpUtils
2. Important: Take a manual backup of the OpUtils installation directory (<Install_Dir>/AdventNet/ME/OpUtils directory)
3. Run the script 'UpdateManager.bat' (UpdateManager.sh for Linux) under the <OpUtils Home>/bin folder. This invokes the Update Manager tool
4. Click Browse button and select the Upgrade Pack (.ppm file) you have downloaded.
5. Click Install button to install the Upgrade.
6. When completed, click "Close".
7. Click "Exit" to close the Update Manager tool.
8. Start OpUtils.

How do I locate the current version for OpUtils?

1. In the Web Client click the "About" link on top-right of the page
2. You should see the Release Version mentioned along with the Build Number

Pre Upgrade Steps:

In case of Windows

1. Download the RunPatchAsAdmin.zip from here.
2. Extract the RunPatchAsAdmin.zip under <Install_Dir>/OpUtils/bin directory.
3. Choose Yes to replace the RunPatchAsAdmin.bat file.

Need help ?

Want help with upgrading OpUtils to the latest version? Kindly mail us at .