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How do I find out my Build number?
1 Log in to the ADAudit Plus web console, and click License in the top pane.
2 You will find the build number mentioned below the product version. This is the current build number of ADAudit Plus.

How do I find my database type?
1 Log in to the ADAudit Plus web console, and click the Support tab.
2 On the Support Info tile, click More.
3 Under Basic Check, click the Machine Details drop-down to find your Database type specified at the bottom.

ADAudit Plus Service Pack

We recommend users move to the latest version, ADAudit Plus 7.2 build 7251 (released in Oct 2023). We also recommend that you back up the existing ADAudit Plus installation before upgrading as this helps prevent accidental loss of data.

Steps to upgrade to the latest build
Enter your current build number, click Submit, and follow the provided steps to upgrade.
How do I find my current build number?

If your Build Number is	Upgrade to Build Number	SHA256 Checksum hash value
7000 to 7250	Download and upgrade to latest 7251	A83CAB541BC2C587DA13E93AAFD2A4D8E95D4FEE67FF04CF22A793ED17931900
6000 to 6077	Download and upgrade to 7000	f20cfaf11b671e2b314b3e8ca94108e5bc913e1e13cae8a8004edfd64e34b75d
5100 to 5121	Download and upgrade to 6000	c81bdf2f4b828b2c68b5241f235f9dfddebbe537eef33bb84c2393983b77bd99
5000 to 5054	Download and upgrade to 5100	f89ed0c19ea5f4ffb58cc027f52008349564b64922464c5c72a3def5406b13f2
4640 to 4693	Download and upgrade to 5000	5a9f5519fcb154df0f0ff9f7d9e71f1e7d8087d0d033c19596c2bbf92e503c28
4600 to 4630	Download and upgrade to 4640	80dcced1e382092385f8f0697563224599692eb43824cf1ed742075b3b64b562
4500 to 4544	Download and upgrade to 4600	08c01f981d4d427817e349d9d75d3059a9d88eeec4b0e910ea1e473f2ccafc3c
Builds older than 4500	Please contact our support team or fill out this form for assistance in upgrading to the latest build.

Note: Depending on your current build number, you may need to apply a series of service packs before you can upgrade to the latest build. If you have to install more than one service pack, exit Update Manager after every installation.

Steps to apply the service pack

Note: If you are using an ADAudit Plus build with MySQL backend, we recommend that you migrate to PostgreSQL before March 31, 2023. Click here for more details.

How do I find my database type?

Stop the ADAudit Plus server (Start > Run. Type services.msc and stop ManageEngine ADAudit Plus).
Back up the existing ADAudit Plus installation by following any of the steps below:
- Take a snapshot of the computer on which ADAudit Plus is installed.
  - Zip the entire product installation folder, i.e.:
    <Installation_folder>\ManageEngine\ADAudit Plus
- Take a backup of the database:
  - Go to <Installation_folder>\ManageEngine\ADAudit Plus\bin and execute backupDB.bat in the Command Prompt.
Go to <Installation_folder>\ManageEngine\ADAudit Plus\bin, open the Command Prompt using Run as administrator, and then execute UpdateManager.bat.
Note: You will be prompted to back up configuration data as a precaution. If you have already taken a back up of ADAudit Plus as mentioned in Step 2 (which we recommend), type n to proceed with the installation. Otherwise, type y to back up the database.
Click Browse and select the downloaded PPM file.
Click Install to start the installation process. If you are upgrading to version 7051 or above, the import certificate dialog box appears as shown below:

Click here to download the certificate safely.

Note: The certificate is applied as a security measure to avoid the risk of a tampered service pack (PPM) file.
Click Browse and locate the certificate.
Click Import. Follow the on-screen instructions and continue the upgrade process.
Note: This is a one-time process and the certificate will be automatically applied during future upgrades. Wait until the upgrade completes. Do not terminate the service pack upgrade process prematurely. If you are applying multiple service packs, ensure that you exit the Update Manager after each installation.

Stop the ADAudit Plus server (Start > Run. Type services.msc and stop ManageEngine ADAudit Plus).
Back up the existing ADAudit Plus installation by following any of the steps below:
- Take a snapshot of the computer on which ADAudit Plus is installed.
  - Zip the entire product installation folder, i.e.:
    <Installation_folder>\ManageEngine\ADAudit Plus
- Take a backup of the database using the detach and attach method:
  - Log in to Microsoft SQL Server Management Studio.
  - Right-click on the database (DB) that you want to move (eg: adap). Select Task > Detach.
  - In the Detach DB wizard, check both boxes next to Drop Connections and Update Statistics, and click Ok.
  - Go to the DB storage path (E.g.: C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\DATA). Copy the .mdf and .ldf files (eg: adap.mdf and adap_log.ldf).
  - Save both of the above files in any desired location (to ensure there is a backup).
  - Log in to Microsoft SQL Server Management Studio.
  - Right-click on Databases > Task > Attach.
  - In the Attach DB wizard, click Add.
  - Select the .mdf file from the existing DB storage path (eg: C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\DATA), and click Ok (the .ldf file will be selected automatically).
Run the following command from the Run dialog box to open the Command Prompt as a different user: cmd /k runas /user:<domain\username> cmd. Replace <domain\username> with the actual domain and the username of the account you want to use depending on your authentication type.
- If you are using Windows Authentication to connect to MS SQL in ADAudit Plus, enter the username of the Active Directory service account used by ADAudit Plus configured under Services.msc > ManageEngine ADAudit Plus > Log On and provide the password when prompted.
- If you are using SQL Server Authentication, enter the username of an Active Directory account that has write access to the ADAudit Plus installation folder and provide the password when prompted.
Redirect the Command Prompt to <Installation_Folder>\ManageEngine\ADAudit Plus\bin and execute the UpdateManager.bat file.

Note: You will be prompted to back up configuration data as a precaution. If you have already taken a backup of ADAudit Plus as mentioned in Step 2 (which we recommend), type n to proceed with the installation. Otherwise, type y to back up the database.
Click Browse and select the downloaded PPM file.
Click Install to start the installation process. If you are upgrading to version 7051 or above, the import certificate dialog box appears as shown below:

Click here to download the certificate safely.

Note: The certificate is applied as a security measure to avoid the risk of a tampered service pack (PPM) file.
Click Browse and locate the certificate.
Click Import. Follow the on-screen instructions and continue the upgrade process.
Note: This is a one-time process and the certificate will be automatically applied during future upgrades. Wait until the upgrade completes. Do not terminate the service pack upgrade process prematurely. If you are applying multiple service packs, ensure that you exit the Update Manager after each installation.

Need Help?

You can contact ADAudit Plus support at any time for assistance in upgrading ADAudit Plus.

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