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Service Pack
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  • How do I find out my build number?
  • 1 Log in to the ADManager Plus MSP web client, and click the License link in the top pane.
  • 2 You'll find the current build number in the License Details popup that appears.

    how-do-find-build-number


ADManager Plus MSP service pack installation

We strongly recommend you to take backups before updating. This helps you prevent accidental loss of data.

     
  • If your build number isUpdate to build numberSHA256 Checksum hash value
  • 7203 through 7212Download and update to latest 7220c5a9aa450968ff560218f112f6f854fc24e0ac83196d751208b481c9139eb73b
  • 7141 through 7202Download and update to latest 72033d96f8cb708aecb6f20609fb81acdc0ab7436b5df2f7b2110971e73762f2a5a4

Service pack installation steps:

Follow steps 1 through 8 to apply the service pack.
  1. Shut down ADManager Plus MSP.
    1. If the product runs as an application, click Start → All Programs → ADManager Plus MSP → Stop ADManager Plus MSP.
    2. If the product runs as a windows service, click Start → Run. Type services.msc in the box provided. From the list that appears, find and stop ManageEngine ADManager Plus MSP.
  2. Execute the stopDB.bat file under the <ADManagerPlusHome>\bin directory where <ADManagerPlusHome> is the location where the product is installed.
  3. If you use MS SQL as the database server for ADManager Plus MSP, backup the database as well.
  4. If you have enabled High Availability, follow the steps listed here. If not, proceed with Step 5.
  5. Back up ADManager Plus MSP by zipping the contents of <ADManagerPlusHome> directory.
  6. Run Command Prompt as an administrator and navigate to <ADManagerPlusHome>\bin. Execute the UpdateManager.bat file.
  7. Click Browse and select the PPM file that you have downloaded.
  8. Click Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate the process prematurely.
  9. Click Close and then Exit to quit the Update Manager tool.
  10. Start ADManager Plus MSP.
Note: If you need to apply more than one service pack, follow the same instructions for each installation.
How do I update the ADManager Plus MSP build if high availability (HA) is enabled?

If high availability is enabled, follow the steps given below to update ADManager Plus MSP:

  1. Shut down both the primary and standby servers.
  2. Update the product on the primary server to the required build by following the steps.
  3. Update ADManager Plus MSP installed on the secondary server to the required build.
  4. Do not start ADManager Plus MSP until it is updated to the same build on both the servers.

Note: If you have updated ADManager Plus MSP to incorporate the features of a minor release, update the product to the intermediate build, before upgrading to the latest build.
How do I find my build number?
  1. Log in to the ADManager Plus MSP web client.
  2. Click License link in the top pane.
  3. You will find the build number mentioned below the version number.
Need help?
You can contact ADManager Plus MSP Support at any time for assistance in upgrading ADManager Plus MSP to the latest version.